• Free Shipping And Free Returns on All Orders.
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Shipping fees and delivery times

All shipping services used by elliemaestudios.com provide a tracking number. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested.

Please allow up to two business days (not including weekends or holidays) for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping.

Exact shipping options and transit times will be provided at checkout.

North America

Standard (3-5 business days): Free

Expedited (1-2 business days): $20

Returned to sender packages

If your package is not successfully delivered and is sent back to Ellie Mae by the courier, we will contact you to provide the option of reshipment or a refund of the merchandise. The original shipping fee is not refundable.

Contact us

Please call us for immediate answers to questions regarding orders and shipping at +1 (416) 998-4050

Our opening hours are from 8:30AM to 7PM (EST) Monday to Friday.