Shipping fees and delivery times
All shipping services used by elliemaestudios.com provide a tracking number. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested.
Please allow up to two business days (not including weekends or holidays) for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping.
Exact shipping options and transit times will be provided at checkout.
Standard (3-5 business days): Free
Expedited (1-2 business days): $20
Returned to sender packages
If your package is not successfully delivered and is sent back to Ellie Mae by the courier, we will contact you to provide the option of reshipment or a refund of the merchandise. The original shipping fee is not refundable.