To edit the details of an order, including shipping, sizing, addresses, or cancellations, please visit your Order History. For all other inquiries, send us an email using the form below.


Contact us

Please call us for immediate answers to questions regarding orders and shipping at +1 (416) 998-4050 or email us at

Our customer service phone hours are from 9AM to 5PM (EST) Monday to Friday.

Home Office Showroom:

263 Adelaide Street West
Toronto ON, M5H 1Y2

Until further notice, our Adelaide showroom is by appointment only.

Personal Shopping:

Appointments may be booked in person or virtually, in addition to having items dropped off at your home for try on experiences. For any personal shopping appointments or general questions about our service, please contact Macy at,!